PCCW Solutions is the IT and business process outsourcing solutions flagship of PCCW. With extensive experience, coupled with impressive business credentials, PCCW Solutions provides a full spectrum of services to the needs of different industries: data-center hosting and infrastructure design-and-build services; systems integration and consulting services; and business process outsourcing services.
Systems Integration and Consulting Services
Employing more than 3,000 highly-skilled ICT professionals, PCCW Solutions runs state-of-the-art outsourced development centers in Hong Kong, Beijing, Shanghai, Guangzhou and Xian. Apart from total outsourcing services, PCCW Solutions offers consulting service, systems development and integration of industry solutions with key focus in areas of financial services, telecommunications, multinational enterprises and public sector.
With a strong pool of IT expertise in enterprise resource planning, asset management, billing and order management, customer relationship management, smart card and identity management, web and portal development, PCCW Solutions delivers optimal solutions to help you achieve growth, streamline operations and enhance operational efficiency.
Proven track record
PCCW Solutions is experienced in delivering complex, mission-critical systems, such as the Smart ID Card and Electronic Passport System for the Immigration Department of the Hong Kong SAR Government, Service-oriented Architecture for Dah Sing Bank, credit card backend system for the Bank of China and nationwide Enterprise Resource Planning implementation for China Mobile.
We have a strong track record in providing consulting and systems integration services all around Asia. In addition to helping Bossini manage the rollout of an integrated financial system across Hong Kong, mainland China, Taiwan, Singapore and Malaysia, we have also been awarded an electronic passport consultancy project for Saudi Arabia as well as an electronic passport project for the Macau SAR Government.
International best practice
Complete customer satisfaction is our goal, so PCCW Solutions strives to develop, implement, maintain and enhance effectiveness of our quality management systems to the highest international industry standards:
- ISO 27001 for security management
- ISO 20000 for IT services management (ITIL)
- CMMI Level 5 for software engineering
- ISO 9001 for quality management
- ISO 9001 for quality management
- ISO 14001 for Environmental Management System (EMS)
World-class methodologies
Drawing on well-established processes for systems development and management, PCCW Solutions has the tools and methodologies to design systems to meet your business needs.
- PRINCE2 methodology for project management
- METHOD/1 for quality assurance
- SSADM for systems design and development
For more information about PCCW Solutions, please visit www.pccwsolutions.com。










