The PCCW EasyReach Personal Assistant Service and Voice Package is a value-added-service package with a dedicated express service line and five of the most popular calling features to help you manage your calls efficiently.

The PCCW EasyReach Personal Assistant Service and Voice Package includes the following features:

• PCCW EasyReach Personal Assistant Service provides you with priority service support for fixed-line, IDD, NETVIGATOR and now TV. Every inquiry is handled by a personal assistant. In addition, PCCW EasyReach Personal Assistant Service offers speedy directory inquiries and free call connections.
• Caller Display
• Call Waiting I
• Local Call Transfer Conference
• Block-the-Blocker
• Music on Hold

Residential network services are provided by Hong Kong Telecommunications (HKT) Limited subject to special conditions and general conditions of service of the company.

Monthly service charge: $65* per month.

* Charged in addition to your standard monthly phone line rental fee.

Ordering and purchasing is simple and straightforward. You can place orders through various channels. Please select the one that is most convenient for you.

• Order Online: PCCW Online Shop
• Visit a shop: PCCW retail shops
• Order by phone:
  • 24-hour sales hotline 2888 0008

PCCW EasyReach Personal Assistant Service hotline: 12081

Block-the-Blocker
Caller Display
Call Waiting I
Local Call Transfer Conference
Music on Hold