Customer Service Center

HKT offers a wide range of services to a great number of customers. Our latest initiative is a brand new customer service center offering convenient and comprehensive one-stop service to customers who would like to receive face-to-face customer service.

HKT Customer Service Center

Inquiries:

  • 1000 (Customer Service Hotline), press [2] for English, then press [6]
  • 10088 (Business Customer Hotline)

Addresses:

Causeway Bay:

Address:
Shop 1 & 2, 2/F, No. 22 Yee Wo Street, Causeway Bay, Hong Kong
Business Hours:
For Personal Customers
Mon to Sat : 10:30 – 20:00
Sun and Public Holidays: Closed

Upon termination of the rental phone service, customers can return their phones to this Customer Service Center.
Mon to Sat : 10:30 – 20:00
Sun and Public Holidays: Closed