Senior Business Analyst, Payment Solutions(Information Technology)

HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers.

Together with the highly successful media business of its parent company, PCCW Limited, HKT offers innovative media content and services across the PCCW Group’s unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.

Date Posted: Jul 22, 2021|Closing Posted: Aug 31, 2021
Job Location: Hong Kong
Job Description:

Your role

  • Communicate with various lines of business within HKT as well as external business partners to define system requirement and user journey
  • Coordinate with internal IT, external vendors and Card Schemes to define business processes, product features and functions
  • Implement enhancement to fulfill Card Schemes’ compliances requirements.
  • Coordinate different parties to troubleshoot production issues related to the Card Schemes’ and Host System
  • Lead product setup activities including business requirement gathering and documentation, test plan design, user acceptance and post implementation testing execution, business process and ongoing support mechanism arrangement, user training, etc.
  • Generate reports and conduct analysis based on business data and results, and provide potential improvement actions and plans
  • Reach out to business partners to understand business initiatives to prioritize the project tasks based on cost and benefit considerations
  • Perform ad-hoc assignments
Requirements:

To succeed in this role

  • Degree in Computer Science, Information Technology or related discipline
  • At least 5 years of experience in financial services, with 3 years of experience in payment card industry
  • Experience in Fiserv VisionPlus is definitely an advantage
  • Know-how in business requirement collection, process review, data analysis and end user training
  • Good communication and interpersonal skill, presentation skills, ability to present required information
  • Able to perform independently with can-do attitude
  • Ability to work under pressure and meeting deadlines
  • Logical thinking with analytical mindset
  • Computer proficiency in MS PowerPoint, Word, Excel, knowledge of Project, Access or Visio would be an advantage
  • Good command of both written and spoken English and Mandarin
  • Less experienced candidate will be considered as Business Analyst
Application Methods:

If you wish to have an exciting and rewarding career, send us your CV via the following methods.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.