Your role
- Communicate with various lines of business within HKT as well as external business partners to define system requirement and user journey
- Coordinate with internal IT, external vendors and Card Schemes to define business processes, product features and functions
- Implement enhancement to fulfill Card Schemes’ compliances requirements.
- Coordinate different parties to troubleshoot production issues related to the Card Schemes’ and Host System
- Lead product setup activities including business requirement gathering and documentation, test plan design, user acceptance and post implementation testing execution, business process and ongoing support mechanism arrangement, user training, etc.
- Generate reports and conduct analysis based on business data and results, and provide potential improvement actions and plans
- Reach out to business partners to understand business initiatives to prioritize the project tasks based on cost and benefit considerations
- Perform ad-hoc assignments
To succeed in this role
- Degree in Computer Science, Information Technology or related discipline
- At least 5 years of experience in financial services, with 3 years of experience in payment card industry
- Experience in Fiserv VisionPlus is definitely an advantage
- Know-how in business requirement collection, process review, data analysis and end user training
- Good communication and interpersonal skill, presentation skills, ability to present required information
- Able to perform independently with can-do attitude
- Ability to work under pressure and meeting deadlines
- Logical thinking with analytical mindset
- Computer proficiency in MS PowerPoint, Word, Excel, knowledge of Project, Access or Visio would be an advantage
- Good command of both written and spoken English and Mandarin
- Less experienced candidate will be considered as Business Analyst
If you wish to have an exciting and rewarding career, send us your CV via the following methods.
- Email:career-fintech@pccw.com
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.