- Handle customer's enquiries, complaints and technical support via email and web chat in a timely and professional manner
- Working Location: Shatin (nearby City One Town)
- 42.5 hours per week, 5-day work
- Willing to take up day or night shift duty (optional to candidates) and work on weekend & public holidays
- Preferably available to take night shift (1530-0000 or 1730-0200) with shift allowance
- F.5 / DSE or above with minimum 1 year of customer service experience
- Customer-oriented and good caring attitude
- Chinese typing using 速成 / 倉頡 input method at required speed of 30 wpm
- Good command of written English and Chinese
- Hands-on experience of PC operations and Internet knowledge
If you wish to have an exciting and rewarding career, send us your CV via the following methods.
- Online Application: https://jobs.pccw.com/JobApp/apply.html?&ref=JR-20180091-CONSUMER&t=62279985
- Email:career-consumer@pccw.com
- Fax:8108 7908
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.