The job incumbent will be responsible for providing the highest level of quality service to premier customers by resolving technical issues through the dedicated hotline
- Work location: Sha Tin
- 42.5 working hours per week, work shifts between 8am – 8pm (including weekends & public holidays)
- Diploma or above in Information Systems / Information Technology / Computer Studies or related discipline, with qualification / certification of computer study (e.g. MCP, MCSE etc) preferred
- 1 year’s relevant experience in technical service / support, familiar with broadband / mobile would be an advantage (candidate with more experience will be considered as Senior Executive)
- Customer-oriented, enthusiastic & self-motivated
- Good communication and interpersonal skills
- Good command of English and Chinese
If you wish to have an exciting and rewarding career, send us your CV via the following methods.
- Online Application: https://jobs.pccw.com/JobApp/apply.html?&ref=JR-20190072-CONSUMER&t=91876225
- Email:career-consumer@pccw.com
- Fax:8108 7908
PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.