(Senior) Data Analyst(Information Technology)

HKT (SEHK: 6823) is Hong Kong’s premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers.

Together with the highly successful media business of its parent company, PCCW Limited, HKT offers innovative media content and services across the PCCW Group’s unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile.

Date Posted: Jul 08, 2020|Closing Posted: Aug 13, 2020
Job Location: Hong Kong
Job Description:

As a member of our data analytics team in csl, you will responsible for target database list generation, data extraction, campaign tracking, business performance reporting, customer data analysis and provide fact-based data driven insights on customer behavior to support and drive business initiatives.


  • Perform data extraction to fulfill marketing programs’ requirements
  • Compile regular and customized reports related to business performance, service usage and customer analysis
  • Apply statistical modeling to identify business opportunities and areas for improvement
  • Perform campaign tracking, assist in execution of standard data mapping jobs and verify data sets
  • Reveal and uncover insights by exploring and mining structured and unstructured data
  • Provide ongoing database support for segment marketing activities with well mechanism in maintaining an accurate and up-to-date database
  • Conduct user acceptance test of in-house-developed applications, as well as develop supervised and unsupervised machine learning models
  • Apply analytical methods and algorithms to build data products that generate business insights and improve operational efficiency
  • University graduate in Statistics, Computer Science, Information Technology, Data Science, Engineering or other relevant disciplines
  • 1 - 3 years' working experience in programming, data extraction, MIS
  • Proficiency in relational databases - SQL, SAS, VBA and FoxPro, with knowledge and experience on Cognos, Excel, Python, Java, Java script
  • Practical experience in working with BI visualization tools (e.g. Qlik View, Qlik Sense, Tableau) is an advantage
  • Technical knowledge on different server operating systems is preferred
  • Good analytical and problem solving skills, able to work under tight timeline
  • Self-motivated and able to accomplish multiple tasks with minimal supervision
  • Good interpersonal and communication skills and able to work with people at all levels
  • Good command in both spoken and written English
  • **Candidate with more experience will be considered for the position of Senior Data Analyst.
Application Methods:

If you wish to have an exciting and rewarding career, send us your CV via the following methods.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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