- Handle general enquiries, billing enquiries and complaints in a professional manner
- Cooperate with other teams members to resolve customer's request efficiently
- Promote company products/services
- Work Location: Shatin (nearby City One Town)
- Work shifts between 8am - 8pm (including weekends & public holidays)
- 42.5 or 48 working hours per week (optional to candidates)
- F.5 / DSE or above with minimum 1 year of customer service experience
- Good spoken English and Cantonese
- Customer-oriented with passion, patience and caring attitude
- Good interpersonal and communication skills
If you wish to have an exciting and rewarding career, send us your CV via the following methods.
- Online Application: https://jobs.pccw.com/JobApp/apply.html?&ref=JR-20180089-CONSUMER&t=45865912
- Email:career-consumer@pccw.com
- Fax:8108 7908
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.