PCCW's Unihub awarded top international rating forsoftware engineering excellence

Unihub's business expansion based on software engineering strengths

HONG KONG, June 3, 2004 - PCCW's Unihub today announced that its Outsourcing and Managed Services (OMS) has been assessed at maturity level 5, the highest maturity level of the Capability Maturity Model Integration - Software (CMMI-SW). CMMI is the world's leading industry standard for software engineering excellence established by Software Engineering Institute (SEI) at Carnegie Mellon University, Pittsburgh, USA. Unihub achieved the prestigious rating following adoption of an integrated approach, which enables the continuous improvement in its process of application development, maintenance and enhancement services.

Customers now have an additional comfort level knowing that Unihub is not only capable of delivering agreed services but also that the OMS process is being continuously assessed to meet CMMI requirements. Multinational and local enterprises can engage Unihub's service as an attractive alternative when requiring an outsource/offshore development center comparable to those available in India. Unihub will also be offering application enhancements for localization of software in adapting to the mainland China market in terms of local requirements and language capabilities.

Unihub is backed by its parent, PCCW, a major IT&T service provider in the region, and staffed by a talented pool of certified professionals. Unihub is supporting the HKSAR Government's initiative of being a world class player in the IT services field by achieving full compliance with CMMI. Unihub has positioned itself with the industry-recognized process and developed the professional staff in full support of the Government Digital 21 initiative.

"Attaining CMMI Level 5 is not only a significant milestone for us, it demonstrates our commitment to delivering high quality application development and maintenance services to our customers, which position us as an attractive partner to government and multi-national companies for Application Outsourcing business," said Thomas Siu, Managing Director of Unihub. "As China is a member of the World Trade Organization (WTO), a large number of overseas enterprises are eying the huge potential of the China Market. In order to adapt to the unique Chinese business environment, these enterprises need to adjust or enhance their existing IT applications. This will drive the need for constant IT application development and enhancement. By adopting the CMMI world-wide standard, we can improve our ability to meet customer business goals by providing industry standard application as well as conducting incremental and innovative process improvement continuously."

Martin Chan, Senior Vice President of Unihub's Outsourcing & Managed Services, said, "Our team takes pride in being a member of a CMMI compliant IT organization. We are committed to providing international best practices, and will continue to strive and improve our team's capabilities as well as our operational process to better serve our customers."

Dr. Rajiv Nag of CyberQ Consulting, Transition Partner of the SEI and an Authorized Lead Appraiser, said, "We congratulate PCCW's Unihub on its certification. To achieve business success, organizations need to not only focus on technology and people, but also on processes. We are impressed by Unihub's customer oriented, sensible and mature engineering processes and the commitment to quality exhibited by Unihub personnel at all levels. We are confident Unihub will be able to meet its business objectives through CMMI compliant processes and practices."

About Unihub

Unihub is the IT service arm of PCCW Limited. Leveraging on PCCW's telecom infrastructure and resources, it is the unique center for high quality talents and expertise to provide customers with strong resources across boundaries, a wealth of experience, rich solutions portfolio and powerful partnerships. Unihub offers system development and integration of industry solutions, IT infrastructure, system maintenance and outsourcing services with a key focus in the areas of Financial Services, Public Sector, Telecommunications and Enterprises.

About PCCW

PCCW Limited (SEHK: 0008, ADR-NYSE: PCW) is the largest communications provider in Hong Kong and one of Asia's leading IT&T players. Hong Kong's image as a center of technology excellence continues to be enhanced by PCCW's innovation, especially in new generation fixed-line telephony, broadband, IT, wireless and delivery of home entertainment. Internationally, PCCW provides cutting-edge technical services to network operators and enables organizations to bring their business to Asia and take Asian business to the rest of the world. The Company's English name was changed in 2002 from "Pacific Century Cyberworks Ltd" to "PCCW Limited".

To learn more about PCCW, go to

For media inquiries, please call:

Anita Choi
Tel: (852) 2888 6320