PCCW Solutions wins MTR contract to provide Engineering Work and Traffic Information Management System

HONG KONG, June 15, 2011 – PCCW Solutions, a subsidiary of Hong Kong’s premier telecommunications provider, PCCW Limited, has been awarded a contract by the MTR Corporation to design, develop and implement a new Engineering Work and Traffic Information Management System (ETMS).

The MTR network is one of the most heavily utilized mass transit systems in the world. The ability to maintain high service quality standards depends on adequate and necessary engineering works being performed in a timely manner. A new ETMS is crucial to support the planning of engineering works for the extensive MTR network which includes nine heavy rail commuter lines, the Airport Express and the Light Rail system.

Riding on the award-winning Artificial Intelligent Engine developed by Dr. Andy Chun, the Chief Information Officer for the City University of Hong Kong, the new ETMS built by PCCW Solutions will manage the complex matrix of railway maintenance and project work required to be undertaken each night. It is an intelligent workflow system for engineering work planning and scheduling and will maximize the number of repair jobs done within the small overnight maintenance window of only three to four hours while ensuring operational safety and the use of resources.

The ETMS is a web-based Rich Internet Application that utilizes the innovative Web 2.0 techniques. PCCW Solutions will build a highly user-friendly environment with interactive platform and user-interface, aiming to enhance collaboration of ETMS users.

"ETMS is much more than a software application," said Mr. Daniel Lai, Head of Information Technology of MTR Corporation. "ETMS is an IT solution that uses advance information technology and encapsulates MTR's expertise, experience and best practice and effective processes in railway engineering planning and scheduling."

Mr. George Fok, Managing Director of PCCW Solutions, said, "PCCW Solutions is committed to providing the best-in-class IT services and innovative technologies to help our customers achieve business objectives. When designing the new ETMS, our goal is to help MTR leverage the state-of-the-art technologies to streamline workflow, optimize resource utilization and maximize the quality of passenger train service."

Prior to this project, PCCW Solutions has successfully developed mission critical applications for MTR such as the RailASSURE, a railway asset management system to support MTR’s operation in China.

About PCCW Limited

PCCW Limited (SEHK:0008) is the holding company of HKT Group Holdings Limited (HKT), Hong Kong’s premier telecommunications provider and a world-class player in Information and Communications Technologies. PCCW also holds a majority interest in Pacific Century Premium Developments Limited, and overseas investments including the wholly-owned UK Broadband Limited.

As the provider of Hong Kong’s first quadruple-play experience, PCCW/HKT offers a range of innovative media content and services across four platforms – fixed-line, broadband Internet access, TV and mobile. In addition, the Group meets the sophisticated needs of the local and international business community, while supporting network operators with cutting-edge technical services and handling large-scale IT outsourcing projects for public and private sector organizations. To learn more about PCCW and HKT, please visit

About PCCW Solutions

PCCW Solutions is an operating division of HKT Group Holdings Limited (HKT), which is a wholly-owned subsidiary of PCCW Limited and holds the PCCW Group’s telecoms services, media and IT solutions businesses. PCCW/HKT is Hong Kong’s premier telecommunications provider and a world-class player in Information and Communications Technologies.

PCCW Solutions is the IT and business process outsourcing flagship of the Group. Responsible for a growing number of large-scale IT projects in the public and private sectors, PCCW Solutions holds a wealth of experience and expertise and is viewed as a major industry player in Greater China. To learn more about PCCW Solutions, please visit

For more information, please contact:

Ivan Ho
Group Communications
Tel: +852 2883 8747